Shipping policy

Once you have ordered a plastics material from Beeplastic LLC., we will contact you via email, phone, Whatsapp, etc. on the next working day. Our goal is to provide you with the best service, allowing you to make the most of your plastics material. Our online sales representative will review your order and contact you with an estimated delivery date.

Shipping method

We arrange shipping by a suitable parcel, express or freight service based on the products and destination. Standard shipping for listed standard-size products is included in the displayed product price. For expedited shipping, custom orders or oversized items, contact us to confirm delivery arrangements and any additional charges before ordering.

Delivery area: Global

Standard shipping: The ordinary shipping charge for listed standard-size products is already included in the displayed price. For expedited or special-handling services, please request a quotation.

*If your order needs to be delivered on a pallet, additional payment may be required

Delivery time: 3-7 working days after the order funds arrive, The delivery time of customized products depends on factors such as production process, technical requirements, production quantity, etc. The confirmed production cycle will be sent to the customer for confirmation via email or WhatsApp.

Shipment tracking

The process is relatively simple and well organized. Once the plastics material leaves our factory, your goods will be assigned a delivery number. This is the tracking number of your shipment. We will contact you through tracking information and a website, where you can monitor your shipment.

SHIPPING DETAILS

• Custom orders and Cut To Size orders take longer than 24-48hours.
• Specialty orders that are extra long may take 2 – 8 weeks.  Ask for lead time.
• If you need it by a certain date, please ask for ETA prior to placing the order
• Contact us promptly if you need to request an order change or cancellation. Returns and refunds are handled under our Refund Policy, without limiting applicable statutory rights.
• All orders are shipped UPS/USPS/FedEx/Postal parcel.
• All Oversized orders will be ship via freight carriers. Buyer is responsible for receiving and documenting orders for damages caused by shipment transport
• No P.O. Box addresses allowed for shipment
• All oversized items such as our acrylic sheet larger than 36” must be packed and ship through a freight carrier. You can contact us for the best possible shipping price and timeframe
• Beeplastic Displays reserves the right to cancel an order if the shipping destination is not available through UPS/USPS/FedEx/Postal parcel.

Damaged goods

We will carefully select our carrier based on your product is being delivered safely and politely at a reasonable price. However, sometimes the goods may be damaged. Although this is rare, customers are required to follow a simple procedure to expedite the claims process (if needed). We require customers to notify us of any damage to the packaging and/or plastics material within 24 hours. Customers can contact us at beeplastic@beeplastic.com.