Refund policy

We have a 30-day return policy but only for non-customized items, which means you rruguruguo if the product is custom s plastic is not returnable.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.

To initiate a return, contact us at beeplastic@beeplastic.com.

If your return is accepted, we will send you a return label and instructions on how and where to send your package. Items that are sent back to us without first requesting a return will not be accepted.

You can always contact us at beeplastic@beeplastic.com with any return questions.


Damages and problems
Please inspect your order upon receipt and if the item is defective, damaged or received in error, please contact us immediately so that we can assess the problem and correct it.


Exceptions/non-returnable items
All plastic custom items cannot be returned. We also do not accept returns that have not been reviewed by us. If you have questions or concerns about your specific item, please contact us.

Non-customized itemsj can be returned upon request, unfortunately, we do not accept returns on specials or gift cards.


Exchanges (non-customized items only)
The fastest way to ensure you get what you want is to return your item and once the return is accepted, purchase it separately for the new item.


EU 14-day cooling off period
Notwithstanding the above, if a non-customized item is shipped to the EU, you have the right to cancel or return your order within 14 days, for whatever reason, and without stating a reason. As stated above, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.


Refunds
Once we have received and inspected your return, we will notify you and let you know if the refund has been approved. If approved, you will automatically receive a refund within 20 business days via your original payment method. Please keep in mind that it will also take some time for your bank or credit card company to process and post the refund.
If it takes longer than 20 business days after we approve your return, please contact us at beeplastic@beeplastic.com.